Privacy Policy

Seven Casino collects personal information that users provide directly during registration and ongoing account use. This may include:

• Full name;
• Date of birth;
• Residential address;
• Email address;
• Phone number;
• Payment details;
• Government-issued identification documents.

Additional data may be collected automatically during site use, including IP addresses, device identifiers, and browsing behaviour on the platform.

Personal information is collected for the following purposes:

• Verifying user identity and age in compliance with UK licensing requirements;
• Creating and maintaining user accounts;
• Processing deposits, withdrawals, and other financial transactions;
• Fulfilling legal and regulatory obligations;
• Detecting and preventing fraudulent activity;
• Improving the quality and performance of services.

Seven Casino applies both technical and organisational safeguards to protect personal data from unauthorised access, loss, alteration, or disclosure. Technical measures include data encryption, secure server infrastructure, and access controls. Organisationally, only authorised personnel with a legitimate need are permitted to access personal data, and all staff handling such information are subject to confidentiality obligations.

In accordance with the UK GDPR and the Data Protection Act 2018, users hold the following rights in relation to their personal data:

• The right to access personal data held about them;
• The right to correct inaccurate or incomplete information;
• The right to request deletion of personal data, subject to legal retention obligations;
• The right to restrict or object to certain types of processing;
• The right to data portability;
• The right to withdraw consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal.

Requests concerning any of the above rights may be submitted to Seven Casino via the contact details provided in the account or support section of the website.

The primary use of personal data is to maintain and administer user accounts effectively. This includes:

• Creating and verifying user accounts upon registration;
• Processing financial transactions, including deposits and withdrawals;
• Responding to customer support enquiries;
• Sending transactional notifications such as account confirmations and payment alerts.

As a licensed online casino and sportsbook operating in the United Kingdom, Seven Casino is subject to obligations imposed by the UK Gambling Commission and financial regulatory bodies. Personal data is used to:

• Conduct identity verification and age checks;
• Fulfil anti-money laundering (AML) requirements;
• Maintain records as required by law;
• Report suspicious activity to relevant authorities where legally required.

Aggregated and anonymised data may be used to analyse user behaviour and improve platform performance. This includes monitoring which features are most frequently used and identifying areas for technical improvement.

Where users have provided explicit consent, personal data may be used to send promotional communications about products and services available at Seven Casino. Users retain the right to opt out of marketing communications at any time by updating their preferences within their account settings or by contacting the support team.

All data processing activities are carried out on the basis of one or more lawful grounds, including user consent, contractual necessity, legal obligation, or legitimate interest. The legal basis for each processing activity is documented internally and is available to users upon request.

A user may submit a Subject Access Request (SAR) at any time to obtain a copy of the personal data Seven Casino holds about them. Requests should be submitted in writing via the contact method indicated in the account support section. Responses will be provided within one calendar month of receipt, in accordance with UK GDPR requirements.

If a user identifies that personal data held on their account is inaccurate, outdated, or incomplete, they may request a correction by:

• Updating relevant details directly through the account settings section of the website;
• Contacting the customer support team with details of the required amendment.

All updates are processed promptly upon verification of the user’s identity.

Users may request the deletion of their personal data subject to applicable legal and regulatory retention requirements. Seven Casino is obligated to retain certain data for defined periods under UK anti-money laundering legislation and gambling regulations. Deletion requests that conflict with these obligations will be fulfilled to the extent legally permissible.

By registering an account, users consent to Seven Casino conducting necessary security checks, including identity verification procedures. These checks may involve the processing of identification documents by authorised third parties engaged for compliance purposes.

Payment transactions are processed through approved third-party electronic payment service providers. These providers operate under their own data protection frameworks and are selected on the basis of their compliance with applicable UK and international data protection standards. Users are advised to review the privacy documentation of the relevant payment provider when making transactions.

Registration on the Seven Casino platform is restricted to individuals who are 18 years of age or older. All users are required to confirm their age during the registration process. Access to real-money gambling services is only permitted following successful age verification.

Seven Casino relies on the information provided by users at the point of registration and during subsequent verification checks. The operator cannot independently confirm a user’s age without the submission of valid, government-issued identification documentation. Users are required to provide accurate information at all times.

If a parent or legal guardian believes that a minor has registered an account on the platform, they should contact Seven Casino immediately via the official support channels. Upon receipt of such a notification, Seven Casino will:

• Suspend or close the relevant account without delay;
• Delete all personal data associated with that account, subject to any overriding legal retention requirements;
• Confirm the action taken to the reporting parent or guardian.

Parents and guardians are encouraged to make use of available internet filtering tools and parental control software to restrict minors from accessing online gambling services. Information on responsible gambling tools and resources is available through the responsible gambling section of the website.

Personal data may be transferred internationally in the following circumstances:

• Where Seven Casino engages service providers, technology partners, or affiliates based outside the UK;
• Where third-party payment processors operate servers or data centres in other jurisdictions;
• Where regulatory or contractual obligations require data to be shared across borders.

By using the Seven Casino website and services, users acknowledge and consent to the potential transfer of their personal data to countries that may have different data protection standards from those applicable in the United Kingdom.

Seven Casino takes all reasonable steps to ensure that any international transfer of personal data is conducted in accordance with applicable UK data protection law. Specifically:

• All agents, business partners, and affiliates who receive personal data are contractually obligated to maintain strict confidentiality;
• Data processors operating outside the UK are required to apply data protection standards equivalent to those required under the UK GDPR;
• Standard contractual clauses or equivalent transfer mechanisms are used where required by applicable law.

Personal data transferred to international partners is shared solely for the purposes described in this Privacy Policy. Under no circumstances is personal data sold, rented, or otherwise commercially exploited by Seven Casino or its partners.

The legal disclaimer contained within this Privacy Policy serves to define and, where appropriate, modify the application of certain norms and obligations in order to establish a specific legal regime governing the relationship between Seven Casino and its users with respect to personal data.

This disclaimer applies in all circumstances where a user has formally accepted the terms of this Privacy Policy, including through:

• Completing the account registration process;
• Electronically signing or ratifying any applicable agreement;
• Taking any action that constitutes joining the agreement as defined in the registration terms.

Nothing in this legal disclaimer operates to limit or exclude any rights afforded to users under UK law, including rights under the UK GDPR, the Data Protection Act 2018, or any other applicable statute. Users retain all statutory rights irrespective of any contractual terms contained within this document.

Seven Casino reserves the right to update or amend this legal disclaimer in accordance with changes to applicable law or operational requirements. Users will be notified of material changes in advance of those changes taking effect. Continued use of the platform following notification constitutes acceptance of the revised terms.

Cookies are small text files that are stored on a user’s device when they visit a website. They allow the website to recognise the device on subsequent visits and to retain certain preferences or activity data.

Seven Casino uses cookies for the following purposes:

• Statistics: Collecting anonymised data on how users interact with the platform, including pages visited and time spent on site, to support performance monitoring;
• Behavioural analysis: Tracking user activity patterns to identify how the platform is navigated and where improvements can be made;
• Personalisation: Storing user preferences such as language settings, display options, and previously viewed content to improve the individual experience;
• Site performance optimisation: Enabling technical functions that support fast page loading, session continuity, and overall platform stability.

Cookies placed by Seven Casino are retained on the user’s device for a period of up to one year from the date of placement, unless deleted by the user before that period expires.

Users may adjust their cookie preferences at any time through their browser settings. Most browsers allow users to block or delete cookies. However, disabling certain types of cookies may affect the functionality of the website.

For further information on managing cookies, users may refer to the guidance published by the Information Commissioner’s Office (ICO) at ico.org.uk.

By registering an account or using any services on the Seven Casino platform, users confirm that they have read, understood, and agreed to the terms set out in this Privacy Policy. Users who do not agree with any part of this document should not proceed with registration or use of the platform.

This version of the Privacy Policy supersedes and takes precedence over all previous versions. In the event of any inconsistency between this document and an earlier version, the terms of the current document shall apply.

Seven Casino reserves the right to update this Privacy Policy periodically to reflect changes in applicable law, regulatory guidance, or operational practice. When material changes are made, users will be notified through the platform or via the email address associated with their account. The date of the most recent revision will be indicated at the foot of the document. Continued use of the platform following notification of an updated policy constitutes acceptance of the revised terms.

Personal data may be disclosed to third parties in the following situations:

• To comply with legal obligations, court orders, or requests from regulatory and law enforcement authorities;
• To fulfil contractual obligations with service providers engaged to deliver specific platform functions, such as payment processing, identity verification, or fraud detection;
• To resolve disputes, investigate complaints, or enforce the terms and conditions of the platform;
• Where required as part of a corporate transaction, such as a merger, acquisition, or restructuring, subject to the receiving party maintaining equivalent data protection standards.

Where practicable, the third parties with whom personal data is shared are listed on the Seven Casino website. In circumstances where a third party is not listed, Seven Casino will disclose to the user the purpose of the data transfer and the volume and categories of data involved, prior to or at the time of sharing.

By providing personal data to Seven Casino and accepting this Privacy Policy, users provide their consent to the transfer of that data to third parties as described in this section. Users who withdraw consent for such transfers may be unable to access certain services that depend on third-party processing.

All third parties that receive personal data from Seven Casino are required to:

• Process the data solely for the purposes for which it was shared;
• Maintain appropriate technical and organisational security measures;
• Comply with applicable UK data protection legislation.

Seven Casino is not responsible for the data collection, storage, or usage practices of any external website accessed via a link on the platform. Each third-party website operates under its own independent privacy policy and data protection framework.

Users who follow links from the Seven Casino website to external platforms do so at their own discretion. It is the responsibility of the user to:

• Review the privacy policy of any external website before submitting personal information;
• Assess whether the data practices of that website are acceptable to them;
• Understand that Seven Casino has no control over, and accepts no liability for, the content or privacy standards of external resources.

If a user identifies a link on the Seven Casino website that directs to a resource with potentially harmful or non-compliant data practices, they are encouraged to report this to the support team so that the matter can be reviewed.