Rules and Regulations

To register and use Seven Casino, users must meet the following eligibility criteria:

• Be at least 18 years of age at the time of registration;
• Be physically located in the United Kingdom;
• Not be self-excluded from gambling services via GamStop or any equivalent national scheme;
• Hold only one registered account on the platform;
• Provide accurate, truthful, and current personal information during registration.

Any account found to be in breach of these eligibility requirements may be suspended or permanently closed, and any associated funds may be subject to review.

Seven Casino reserves the right to amend, update, or replace any part of these terms and conditions at any time. Users will be notified of material changes through the platform or via registered email. Continued use of the platform following such notification constitutes acceptance of the revised terms.

The platform also reserves the right to:

• Restrict or suspend access to specific services without prior notice where legally required;
• Withhold, void, or reverse transactions that breach these terms;
• Update bonus structures, odds formats, and available betting markets at its discretion.

Users agree to access and use the platform solely for lawful, personal, and non-commercial purposes. The following activities are strictly prohibited:

• Using automated systems, bots, or scripts to interact with the platform;
• Attempting to exploit technical errors or system vulnerabilities;
• Sharing account credentials with any third party;
• Using the platform in a manner that facilitates fraud, money laundering, or any other unlawful act.

All content published on the Seven Casino platform, including but not limited to graphics, software, text, and branding, is protected under applicable intellectual property laws. Users are not permitted to copy, reproduce, distribute, or commercially exploit any content without prior written authorisation from the platform.

Seven Casino shall not be held liable for:

• Technical disruptions or service outages beyond its reasonable control;
• Losses arising from a user’s failure to comply with these terms;
• Third-party service failures that affect payment processing or account access.

Nothing in these terms limits the platform’s liability for fraud, death, or personal injury caused by negligence, in accordance with UK consumer law.

Only registered users who meet the platform’s eligibility criteria are permitted to place bets. Each bet must be placed from a verified account in good standing. The following conditions apply:

• Users must be aged 18 or over;
• Accounts must not be subject to any active restriction or suspension;
• Bets must be placed using funds available in the user’s account balance, not pending deposits.

All bets placed on Seven Casino are subject to acceptance by the platform. A bet is considered confirmed only once the user receives an official confirmation message and a unique bet reference number. The platform reserves the right to decline or limit any bet at its discretion, including in cases where:

• Odds have been published in error;
• There is a suspected breach of the platform’s acceptable use policy;
• The user has exceeded applicable account limits.

The minimum and maximum stake amounts permitted per bet may vary depending on the event type, market, and the user’s account status. Specific limits are displayed at the point of bet placement. The platform reserves the right to apply individual account betting limits based on wagering patterns.

Bets are settled in accordance with official results provided by recognised governing bodies and data providers. The following principles apply to settlement:

• Winnings are calculated based on the odds agreed at the time of bet placement;
• In the event of a dispute, the platform’s records shall serve as the definitive reference;
• Bets may be voided where an event is cancelled, abandoned, or where settlement data is unavailable.

Seven Casino reserves the right to restrict, cancel, or void bets in the following circumstances:

• Palpable errors in odds or event information;
• Evidence of suspicious or irregular betting activity;
• Breach of any rule outlined in these general betting terms;
• Regulatory instruction from the UK Gambling Commission.

Users will be notified of any cancellations, and stakes for voided bets will be returned to the account balance.

Users may fund their accounts using the payment methods currently supported by the platform. All deposits must originate from a payment method registered in the user’s own name. The following general rules apply:

• Minimum and maximum deposit limits vary by payment method and are displayed at the point of transaction;
• Deposits are generally processed without delay, though processing times may differ depending on the method used;
• The platform does not accept deposits from third-party payment sources or anonymous payment methods.

Withdrawal requests are processed in accordance with the platform’s standard verification and security procedures. Key withdrawal rules include:

• Withdrawals must be directed to the same payment method used for the original deposit, where technically possible;
• Minimum and maximum withdrawal thresholds apply and are specified within the cashier section;
• The platform reserves the right to request additional documentation before processing a withdrawal.

Expected processing times are as follows:

• E-wallets: up to 24 hours;
• Debit cards: 1 to 5 business days;
• Bank transfers: 3 to 7 business days.

Timelines may be subject to delays during identity verification reviews or in cases where additional compliance checks are required.

Seven Casino does not impose internal fees on standard deposits or withdrawals. However, users should be aware that their payment provider or bank may apply independent transaction charges. The platform accepts no responsibility for fees levied by third-party financial institutions.

In compliance with UK anti-money laundering legislation and Gambling Commission requirements, all users are required to complete identity verification before withdrawals are processed. The following documents may be requested:

• Government-issued photo identification (e.g., passport or driving licence);
• Proof of address dated within the last three months;
• Proof of payment method ownership;
• Source of funds documentation where applicable.

Failure to provide satisfactory documentation may result in the suspension of withdrawal capabilities until verification is complete.

The following tools are available to all registered users:

• Deposit Limits: Users may set daily, weekly, or monthly deposit limits to manage their spending;
• Loss Limits: Restrictions on the maximum amount a user may lose within a defined period;
• Session Time Limits: Alerts and automatic logouts to limit time spent on the platform;
• Reality Checks: Periodic on-screen reminders displaying time spent and activity during a session;
• Self-Exclusion: Users may request a temporary or permanent self-exclusion, effective immediately upon request;
• Account Cooling-Off Periods: Short-term breaks from the platform without full account closure.

All limits and restrictions are applied immediately or within the timeframe prescribed by UK Gambling Commission guidelines.

Users who are concerned about their gambling habits are encouraged to use the self-assessment tools available on the platform. These brief questionnaires are designed to help users evaluate their behaviour and determine whether professional support may be appropriate.

Seven Casino directs users requiring additional support to the following organisations:

• GamCare (www.gamcare.org.uk): Free, confidential support and counselling for those affected by gambling;
• GamStop (www.gamstop.co.uk): A national self-exclusion scheme for all UK-licensed gambling sites;
• Gambling Therapy (www.gamblingtherapy.org): International support service for problem gambling;
• BeGambleAware (www.begambleaware.org): Information and support for users and their families.

Users experiencing difficulties are advised to contact any of the organisations listed above. The platform’s responsible gambling team can also be reached directly through the customer support channels.

All users are subject to Know Your Customer (KYC) checks as part of the account registration and ongoing monitoring process. Verification may be requested at any stage of the user’s relationship with the platform. Required documentation includes:

• Valid government-issued photo identification;
• Proof of residential address;
• Evidence of the source of funds for significant transactions;
• Additional documentation as required by the platform’s compliance team.

Users who do not complete KYC requirements within the stipulated timeframe may have their account access restricted.

All financial transactions conducted through Seven Casino are subject to automated and manual monitoring. The platform’s compliance systems are designed to identify:

• Unusual patterns of deposit and withdrawal activity;
• Structuring of transactions to avoid reporting thresholds;
• Use of multiple payment methods without reasonable explanation;
• Rapid movement of funds inconsistent with stated account use.

Seven Casino is required by law to report suspicious activity to the National Crime Agency (NCA) via Suspicious Activity Reports (SARs). Users are not permitted to be informed of any such report, in accordance with the tipping-off provisions of UK law.

In the event that suspicious or non-compliant activity is identified, the platform reserves the right to:

• Immediately suspend or restrict account access;
• Freeze funds pending investigation;
• Withhold withdrawals until compliance reviews are completed;
• Permanently close accounts and report findings to the relevant authorities.

These actions may be taken without prior notice where required by law or regulatory obligation.

The following categories of personal data may be collected during registration and use of the platform:

• Full legal name and date of birth;
• Residential address and contact details, including email address and phone number;
• Payment information and transaction history;
• Identity verification documents submitted during KYC procedures;
• Technical data, including IP address, device identifiers, and browser information;
• Behavioural data relating to account activity and platform usage.

Personal data is processed for the following lawful purposes:

• Account creation, verification, and ongoing management;
• Processing of financial transactions and fulfilment of contractual obligations;
• Compliance with legal and regulatory requirements, including AML and KYC obligations;
• Detection and prevention of fraud, cheating, and other prohibited activities;
• Communications relating to account updates, security alerts, and platform changes;
• Statistical analysis and platform improvement, conducted on an anonymised basis where possible.

Personal data is not sold to third parties. It may be shared with regulated third parties, such as payment processors, identity verification providers, and regulatory bodies, solely where required.

Registered users hold the following rights in relation to their personal data:

• Right of Access: Users may request a copy of the personal data held about them;
• Right to Rectification: Users may request correction of inaccurate or incomplete data;
• Right to Erasure: Users may request deletion of their data, subject to legal retention obligations;
• Right to Restrict Processing: Users may request that processing of their data be limited in specific circumstances;
• Right to Data Portability: Users may request their data in a structured, machine-readable format;
• Right to Object: Users may object to processing based on legitimate interests or direct marketing.

Requests relating to personal data rights should be submitted through the platform’s official support channels. Users also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

All data transmitted between users and the platform is protected using Transport Layer Security (TLS) encryption. This applies to account login, financial transactions, personal data submission, and all other sensitive communications. Stored data is subject to additional encryption protocols to prevent unauthorised access.

Users are strongly advised to enable two-factor authentication on their accounts. When activated, this measure requires a secondary verification step, such as a one-time code sent to a registered mobile device, in addition to the standard username and password login. This significantly reduces the risk of unauthorised account access.

Seven Casino operates continuous monitoring systems to detect and respond to suspicious account activity. These systems are designed to identify:

• Unauthorised login attempts or access from unrecognised devices;
• Unusual patterns of financial activity;
• Potential account takeover or credential compromise;
• Coordinated or automated misuse of the platform.

In the event of detected suspicious activity, the platform may temporarily suspend account access and contact the registered user to verify their identity.

Users are responsible for maintaining the security of their own account credentials. The following practices are strongly advised:

• Use a unique, strong password that is not shared across other platforms;
• Do not disclose login credentials to any third party;
• Log out of the platform when using shared or public devices;
• Contact customer support immediately upon suspecting that account credentials have been compromised.

Seven Casino accepts no liability for losses arising from a user’s failure to maintain appropriate account security.